Map/D13/13.1

II · D13 · 13.1

Mental-health chatbot safety

Crisis handling failure modes.

Major · 4Widely observedNowRisk 16

Severity

4/5

Likelihood

4/5

In the hierarchy

  1. Part II: Societal & Human Concerns
  2. D13. Health, Safety & Care
  3. 13.1 Clinical AI

Virtues and principles to explore

Held as inquiry, not as a verdict.

  • Service

    Hope

    Who is served and who benefits are not always the same.

  • Dignity

    Center principle

    Every person is a protagonist, not a data point.

  • Listening

    Trust

    Listen to understand, rather than listen to speak.

Starter questions

Written to probe curiosity and learning, not accusation.

  1. 01How would we know we were getting this wrong? What would we observe, without blaming a person?
  2. 02What would trustworthiness look like here: what we do, what we say, and the belief others form?
  3. 03What would it look like if we held “Mental-health chatbot safety” with proportion rather than alarm?
  4. 04If we named this complication in advance, what small, reversible step would let us learn?

Also on this branch

Frameworks and sources

See also exemplar policies.

Writing and incidents

Open indexes first. Then, if you wish, ask Grok to search the live web for this concern — one request, cached for the rest of this session.

Care, clinics, and the people who depend on systems they did not choose.